Returns & Exchanges
At HerPlus, we want you to love your new look, which is why we offer a 30-day window for easy returns or exchanges on all unworn items with original tags. Our streamlined process ensures that finding your perfect fit is always stress-free and straightforward.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.
- 3.Ship It Back
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality team inspects your return, we will process your refund or store credit within 5-7 business days to your original payment method.